The Kiwanis Performing Arts Centre (KPAC) is committed to protecting the privacy of everyone who visits our website, participates in our programs, purchases tickets, or engages with our services. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the BC Personal Information Protection Act (PIPA).

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1. What Information We Collect

KPAC collects only the information necessary to provide services, process transactions, and maintain communication with our community. This may include:

• Name and contact information

• Payment and billing details (processed securely through third party systems)

• Program registration details

• Ticket purchase information

• Communication preferences

• Any information voluntarily submitted through forms, surveys, or inquiries

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KPAC does not collect more information than needed for the purposes listed below.

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2. How We Use Personal Information

We use the information we collect to:

• Process program registrations, ticket sales, and payments

• Manage participation in KPAC programs and events

• Communicate updates, confirmations, schedules, and important service information

• Maintain safety, security, and records related to programs and events

• Respond to inquiries and provide customer support

• Improve our services and website functionality
  We do not sell, rent, or trade personal information with any third parties.

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3. Consent

By providing personal information to KPAC, you consent to its collection and use as outlined in this policy. Consent may be withdrawn at any time, subject to legal or operational limitations. Withdrawal of consent may limit your access to certain KPAC services.

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4. Storage and Protection of Information

KPAC takes reasonable steps to keep personal information secure, including physical, administrative, and technological safeguards.
Payment information is handled through secure third party processors. KPAC does not store full credit card numbers.
Access to personal information is restricted to staff who require it to perform their duties.

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5. Disclosure to Third Parties

KPAC may share personal information only when required to:

• Process payments or deliver services (through secure third party providers)

• Comply with legal or regulatory requirements

• Protect the safety or security of participants, staff, or the organization
  We do not share personal information for marketing or promotional purposes outside KPAC.

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6. Website Analytics and Cookies

Our website may use basic analytics tools to understand site traffic and improve user experience. This may include the use of cookies or similar technologies. You may adjust your browser settings to limit or reject cookies, although some site features may function differently.

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7. Access and Correction

You have the right to request access to your personal information and to ask for corrections if it is inaccurate or incomplete. KPAC will take reasonable steps to update information as requested.

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8. Retention of Information

KPAC retains personal information only as long as necessary to fulfill the identified purposes or to meet legal and operational requirements. When information is no longer needed, it is securely destroyed or anonymized.

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9. Children’s Information

We collect information about children only as needed for program enrollment, safety requirements, and operational purposes. This information is provided by parents or legal guardians and is treated with heightened security and care.

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10. Changes to This Policy

KPAC may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

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11. Contact Information

If you have questions about this Privacy Policy or wish to request access or corrections to your personal information, please contact us at:
Email: kpacinfo@gmail.com
Address: 10401 10th St, Dawson Creek, BC